Contact support
Write to support@lebrands.store. Include your brand name, store address, the page or action involved, and the error message if one is shown.
For account issues, contact us from your registered email address. Never send passwords, API keys or payment credentials.
Signing in
Sign in to your account using your registered email address. If you cannot sign in, contact support with that email address and your store address.
Setting up and publishing
Check your brand details, products, business address, GSTIN and settings before publishing. A valid GSTIN is required and first publication requires platform approval.
If your store is awaiting approval or shows a setup error, include the store address and the status or message shown when contacting support.
Orders and invoices
Use your account dashboard to manage products, customers, orders and invoices. When reporting an issue, include the order or invoice number and the action you were trying to complete.
Do not include unnecessary customer information in your first support message.
Privacy and account requests
Send privacy, correction or deletion requests to support@lebrands.store from your account email address. See the Privacy policy for details.
Customers buying from a store
Contact the brand directly for product questions, deliveries, returns and refunds. Its contact details and policies are shown on its store. Contact LeBrands.Store for a technical problem with the platform.